You can delete your HattaKatta account yourself, from inside the app, at any time.
How to delete your account
Open the app and go to Profile.
Scroll down and tap Delete account.
Type DELETE to confirm.
If you cannot open the app, write to us from the email address on your account and we will delete it for you within 7 days.
What is deleted
Your profile, phone number, photos, body and health information, workout, progress and diet logs, physiotherapy records, bookings and credits.
Your push notification token and login records.
What we keep, and for how long
Payment and payout records that tax law requires us to keep, for the period the law requires. They are not used for anything else.
Usage and screenshot records on private screens are deleted within 90 days in any case.
Deletion is permanent. Unused credits are not refunded on deletion; see the Refund Policy if you want a refund first. For any question about your data, contact the Grievance Officer.